[{"data":1,"prerenderedAt":29},["ShallowReactive",2],{"doc-en-sftp-gaming-server":3},{"path":4,"slug":5,"title":6,"description":7,"category":8,"subcategory":9,"icon":10,"date":11,"author":12,"order":13,"image":14,"tags":15,"keywords":20,"docGroup":26,"docGroupIcon":26,"link_fr":27,"bodyHtml":28},"\u002Fdocs\u002Fen\u002Fautres\u002Fpanel-gaming\u002Fsftp-gaming-server","sftp-gaming-server","How to Connect to Your Gaming Server via SFTP","Connect to your Winheberg gaming server via SFTP with FileZilla or WinSCP to transfer large files beyond the panel's limit.","autres","panel-gaming","tabler:file-text","2026-07-24","Winheberg",28,"\u002Fstatics\u002Fimages\u002Fdocs\u002Fen\u002Fpanel-gaming\u002Fsftp-gaming-server.webp",[16,17,18,19],"sftp","filezilla","winscp","file transfer",[21,22,23,24,25],"sftp gaming server","filezilla winheberg","winscp server connection","transfer large files","winheberg gaming panel","","\u002Fdocs\u002Fpanel-gaming\u002Fconnexion-sftp-serveur-gaming","\u003Ch2>Context\u003C\u002Fh2>\n\u003Cp>You manage a \u003Cstrong>gaming server\u003C\u002Fstrong> at Winheberg (FiveM, BeamMP, Minecraft, or another) and want to \u003Cstrong>transfer large files\u003C\u002Fstrong> that the panel won't let you upload directly? Whether it's a BeamMP map several hundred MB in size, a full FiveM framework, or an entire resources folder to upload at once, \u003Cstrong>SFTP is the go-to solution\u003C\u002Fstrong>.\u003C\u002Fp>\n\u003Cp>The Winheberg panel enforces a \u003Cstrong>100 MB upload limit\u003C\u002Fstrong> through the web interface. Beyond that, or to handle a large number of files at once, you need to use an \u003Cstrong>SFTP client\u003C\u002Fstrong> like \u003Cstrong>FileZilla\u003C\u002Fstrong> or \u003Cstrong>WinSCP\u003C\u002Fstrong>, both of which install for free on your PC.\u003C\u002Fp>\n\u003Ch2>What is SFTP and why use it?\u003C\u002Fh2>\n\u003Cp>\u003Cstrong>SFTP\u003C\u002Fstrong> (SSH File Transfer Protocol) is a secure protocol that lets you manage your remote server's files as if they were on your PC, with a simple drag and drop. It's the equivalent of FTP but \u003Cstrong>encrypted\u003C\u002Fstrong>, so your credentials and files don't travel in plain text over the network.\u003C\u002Fp>\n\u003Cp>Here are a few typical use cases.\u003C\u002Fp>\n\u003Cul>\n\u003Cli>\u003Cstrong>Uploading a modded BeamMP map\u003C\u002Fstrong> over 100 MB\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Migrating a complete FiveM server\u003C\u002Fstrong> from another host\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Uploading several resources at once\u003C\u002Fstrong> without clicking through each file\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Downloading a full backup\u003C\u002Fstrong> of your server to your PC\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Editing config files\u003C\u002Fstrong> faster than with the panel's web editor\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Ch2>Prerequisites\u003C\u002Fh2>\n\u003Cp>Before you start, make sure you have the following.\u003C\u002Fp>\n\u003Cul>\n\u003Cli>An active \u003Cstrong>gaming server\u003C\u002Fstrong> on your Winheberg panel (FiveM, BeamMP, etc.)\u003C\u002Fli>\n\u003Cli>\u003Cstrong>FileZilla\u003C\u002Fstrong> or \u003Cstrong>WinSCP\u003C\u002Fstrong> installed on your PC (both are free and open-source)\u003C\u002Fli>\n\u003Cli>Your \u003Cstrong>Winheberg panel account password\u003C\u002Fstrong> (it's the same one used for SFTP)\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cdiv class=\"markdown-alert markdown-alert-tip\">\u003Cspan class=\"alert-icon\">\u003Csvg xmlns=\"http:\u002F\u002Fwww.w3.org\u002F2000\u002Fsvg\" width=\"16\" height=\"16\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\">\u003Ccircle cx=\"12\" cy=\"12\" r=\"10\"\u002F>\u003Cpath d=\"M12 16v-4\"\u002F>\u003Cpath d=\"M12 8h.01\"\u002F>\u003C\u002Fsvg>\u003C\u002Fspan>\u003Cdiv class=\"markdown-alert-body\">\u003Cp>If you're torn between the two clients, \u003Cstrong>FileZilla\u003C\u002Fstrong> is cross-platform (Windows, Mac, Linux) and has a very intuitive interface for beginners. \u003Cstrong>WinSCP\u003C\u002Fstrong> is Windows-only but offers more advanced options (automatic sync, scripting, built-in text editor). You can easily start with one and switch to the other later.\u003C\u002Fp>\n\u003C\u002Fdiv>\u003C\u002Fdiv>\n\u003Ch2>1. Download and install an SFTP client\u003C\u002Fh2>\n\u003Ch3>Option A. FileZilla\u003C\u002Fh3>\n\u003Col>\n\u003Cli>Go to \u003Ca href=\"https:\u002F\u002Ffilezilla-project.org\u002F\">filezilla-project.org\u003C\u002Fa>\u003C\u002Fli>\n\u003Cli>Download the \u003Cstrong>FileZilla Client\u003C\u002Fstrong> version (not the server)\u003C\u002Fli>\n\u003Cli>Run the installer and follow the default steps\u003C\u002Fli>\n\u003Cli>When prompted, \u003Cstrong>uncheck any additional software\u003C\u002Fstrong> offered (toolbars, antivirus, etc.) that you don't need\u003C\u002Fli>\n\u003C\u002Fol>\n\u003Ch3>Option B. WinSCP\u003C\u002Fh3>\n\u003Col>\n\u003Cli>Go to \u003Ca href=\"https:\u002F\u002Fwinscp.net\u002F\">winscp.net\u003C\u002Fa>\u003C\u002Fli>\n\u003Cli>Download the latest version\u003C\u002Fli>\n\u003Cli>Run the installer and follow the default steps\u003C\u002Fli>\n\u003Cli>Choose the \u003Cstrong>Commander interface\u003C\u002Fstrong> (recommended) or \u003Cstrong>Explorer\u003C\u002Fstrong>, based on your preference\u003C\u002Fli>\n\u003C\u002Fol>\n\u003Cdiv class=\"markdown-alert markdown-alert-warning\">\u003Cspan class=\"alert-icon\">\u003Csvg xmlns=\"http:\u002F\u002Fwww.w3.org\u002F2000\u002Fsvg\" width=\"16\" height=\"16\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\">\u003Cpath d=\"M10.29 3.86L1.82 18a2 2 0 0 0 1.71 3h16.94a2 2 0 0 0 1.71-3L13.71 3.86a2 2 0 0 0-3.42 0z\"\u002F>\u003Cline x1=\"12\" y1=\"9\" x2=\"12\" y2=\"13\"\u002F>\u003Cline x1=\"12\" y1=\"17\" x2=\"12.01\" y2=\"17\"\u002F>\u003C\u002Fsvg>\u003C\u002Fspan>\u003Cdiv class=\"markdown-alert-body\">\u003Cp>Only download from the \u003Cstrong>official websites\u003C\u002Fstrong> of both editors. Avoid third-party download sites, which can bundle malware or unwanted toolbars into the installer.\u003C\u002Fp>\n\u003C\u002Fdiv>\u003C\u002Fdiv>\n\u003Ch2>2. Get your SFTP credentials from the panel\u003C\u002Fh2>\n\u003Cp>All your SFTP credentials are available directly in the Winheberg panel.\u003C\u002Fp>\n\u003Col>\n\u003Cli>Log in to your \u003Cstrong>Winheberg gaming panel\u003C\u002Fstrong>\u003C\u002Fli>\n\u003Cli>Select your \u003Cstrong>server\u003C\u002Fstrong>\u003C\u002Fli>\n\u003Cli>In the side menu, click \u003Cstrong>Settings\u003C\u002Fstrong>\u003C\u002Fli>\n\u003Cli>Find the \u003Cstrong>SFTP Details\u003C\u002Fstrong> section (or equivalent)\u003C\u002Fli>\n\u003C\u002Fol>\n\u003Cp>You'll find the 3 key pieces of information there.\u003C\u002Fp>\n\u003Ctable>\n\u003Cthead>\n\u003Ctr>\n\u003Cth>Field\u003C\u002Fth>\n\u003Cth>Description\u003C\u002Fth>\n\u003C\u002Ftr>\n\u003C\u002Fthead>\n\u003Ctbody>\u003Ctr>\n\u003Ctd>\u003Cstrong>SFTP Address\u003C\u002Fstrong>\u003C\u002Ftd>\n\u003Ctd>The SFTP server's address (in \u003Ccode>hostname\u003C\u002Fcode> or \u003Ccode>sftp:\u002F\u002Fhostname:port\u003C\u002Fcode> format)\u003C\u002Ftd>\n\u003C\u002Ftr>\n\u003Ctr>\n\u003Ctd>\u003Cstrong>Port\u003C\u002Fstrong>\u003C\u002Ftd>\n\u003Ctd>The port to use (different from the standard port 22)\u003C\u002Ftd>\n\u003C\u002Ftr>\n\u003Ctr>\n\u003Ctd>\u003Cstrong>Username\u003C\u002Fstrong>\u003C\u002Ftd>\n\u003Ctd>Your SFTP username (usually your identifier followed by the server number)\u003C\u002Ftd>\n\u003C\u002Ftr>\n\u003C\u002Ftbody>\u003C\u002Ftable>\n\u003Cdiv class=\"markdown-alert markdown-alert-important\">\u003Cspan class=\"alert-icon\">\u003Csvg xmlns=\"http:\u002F\u002Fwww.w3.org\u002F2000\u002Fsvg\" width=\"16\" height=\"16\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\">\u003Cpath d=\"M12 22c5.523 0 10-4.477 10-10S17.523 2 12 2 2 6.477 2 12s4.477 10 10 10z\"\u002F>\u003Cpath d=\"M12 8v4\"\u002F>\u003Cpath d=\"M12 16h.01\"\u002F>\u003C\u002Fsvg>\u003C\u002Fspan>\u003Cdiv class=\"markdown-alert-body\">\u003Cp>The \u003Cstrong>SFTP password isn't shown\u003C\u002Fstrong> in this section. That's normal, it's \u003Cstrong>identical to your Winheberg panel account password\u003C\u002Fstrong>. If you've forgotten it, you can reset it from the panel's \u003Cstrong>Account\u003C\u002Fstrong> section.\u003C\u002Fp>\n\u003C\u002Fdiv>\u003C\u002Fdiv>\n\u003Ch2>3. Connect with FileZilla\u003C\u002Fh2>\n\u003Ch3>Quick Connect\u003C\u002Fh3>\n\u003Cp>For a one-off connection, the quick connect bar at the top of FileZilla is enough.\u003C\u002Fp>\n\u003Col>\n\u003Cli>Open \u003Cstrong>FileZilla\u003C\u002Fstrong>\u003C\u002Fli>\n\u003Cli>In the top bar, fill in the fields as shown in the table below.\u003C\u002Fli>\n\u003C\u002Fol>\n\u003Ctable>\n\u003Cthead>\n\u003Ctr>\n\u003Cth>FileZilla field\u003C\u002Fth>\n\u003Cth>Value to enter\u003C\u002Fth>\n\u003C\u002Ftr>\n\u003C\u002Fthead>\n\u003Ctbody>\u003Ctr>\n\u003Ctd>\u003Cstrong>Host\u003C\u002Fstrong>\u003C\u002Ftd>\n\u003Ctd>Copy the SFTP address shown in your panel\u003C\u002Ftd>\n\u003C\u002Ftr>\n\u003Ctr>\n\u003Ctd>\u003Cstrong>Username\u003C\u002Fstrong>\u003C\u002Ftd>\n\u003Ctd>Your SFTP username\u003C\u002Ftd>\n\u003C\u002Ftr>\n\u003Ctr>\n\u003Ctd>\u003Cstrong>Password\u003C\u002Fstrong>\u003C\u002Ftd>\n\u003Ctd>Your Winheberg panel password\u003C\u002Ftd>\n\u003C\u002Ftr>\n\u003Ctr>\n\u003Ctd>\u003Cstrong>Port\u003C\u002Fstrong>\u003C\u002Ftd>\n\u003Ctd>The SFTP port provided in your panel\u003C\u002Ftd>\n\u003C\u002Ftr>\n\u003C\u002Ftbody>\u003C\u002Ftable>\n\u003Col start=\"3\">\n\u003Cli>Click \u003Cstrong>Quickconnect\u003C\u002Fstrong>\u003C\u002Fli>\n\u003C\u002Fol>\n\u003Cp>On first connection, FileZilla will ask you to \u003Cstrong>verify the server's SSH key\u003C\u002Fstrong>. Check the \u003Cstrong>Always trust this host\u003C\u002Fstrong> box and click \u003Cstrong>OK\u003C\u002Fstrong>.\u003C\u002Fp>\n\u003Ch3>Persistent connection (Site Manager)\u003C\u002Fh3>\n\u003Cp>To avoid retyping the details every time, save your server in the \u003Cstrong>Site Manager\u003C\u002Fstrong>.\u003C\u002Fp>\n\u003Col>\n\u003Cli>Click \u003Cstrong>File → Site Manager\u003C\u002Fstrong> (or the \u003Ccode>Ctrl+S\u003C\u002Fcode> shortcut)\u003C\u002Fli>\n\u003Cli>Click \u003Cstrong>New site\u003C\u002Fstrong> and give it a name (for example \u003Ccode>Winheberg - My FiveM Server\u003C\u002Fcode>)\u003C\u002Fli>\n\u003Cli>In the \u003Cstrong>General\u003C\u002Fstrong> tab, set up the fields as shown below.\u003C\u002Fli>\n\u003C\u002Fol>\n\u003Ctable>\n\u003Cthead>\n\u003Ctr>\n\u003Cth>FileZilla field\u003C\u002Fth>\n\u003Cth>Value to enter\u003C\u002Fth>\n\u003C\u002Ftr>\n\u003C\u002Fthead>\n\u003Ctbody>\u003Ctr>\n\u003Ctd>\u003Cstrong>Protocol\u003C\u002Fstrong>\u003C\u002Ftd>\n\u003Ctd>SFTP - SSH File Transfer Protocol\u003C\u002Ftd>\n\u003C\u002Ftr>\n\u003Ctr>\n\u003Ctd>\u003Cstrong>Host\u003C\u002Fstrong>\u003C\u002Ftd>\n\u003Ctd>Your SFTP Address\u003C\u002Ftd>\n\u003C\u002Ftr>\n\u003Ctr>\n\u003Ctd>\u003Cstrong>Port\u003C\u002Fstrong>\u003C\u002Ftd>\n\u003Ctd>Your SFTP port\u003C\u002Ftd>\n\u003C\u002Ftr>\n\u003Ctr>\n\u003Ctd>\u003Cstrong>Logon Type\u003C\u002Fstrong>\u003C\u002Ftd>\n\u003Ctd>Ask for password (or Normal if you want it saved)\u003C\u002Ftd>\n\u003C\u002Ftr>\n\u003Ctr>\n\u003Ctd>\u003Cstrong>User\u003C\u002Fstrong>\u003C\u002Ftd>\n\u003Ctd>Your SFTP username\u003C\u002Ftd>\n\u003C\u002Ftr>\n\u003C\u002Ftbody>\u003C\u002Ftable>\n\u003Col start=\"4\">\n\u003Cli>Click \u003Cstrong>Connect\u003C\u002Fstrong>\u003C\u002Fli>\n\u003C\u002Fol>\n\u003Ch2>4. Connect with WinSCP\u003C\u002Fh2>\n\u003Ch3>First connection\u003C\u002Fh3>\n\u003Col>\n\u003Cli>Launch \u003Cstrong>WinSCP\u003C\u002Fstrong>\u003C\u002Fli>\n\u003Cli>The \u003Cstrong>Login\u003C\u002Fstrong> window opens automatically\u003C\u002Fli>\n\u003Cli>Fill in the fields as shown in the table below.\u003C\u002Fli>\n\u003C\u002Fol>\n\u003Ctable>\n\u003Cthead>\n\u003Ctr>\n\u003Cth>WinSCP field\u003C\u002Fth>\n\u003Cth>Value to enter\u003C\u002Fth>\n\u003C\u002Ftr>\n\u003C\u002Fthead>\n\u003Ctbody>\u003Ctr>\n\u003Ctd>\u003Cstrong>File protocol\u003C\u002Fstrong>\u003C\u002Ftd>\n\u003Ctd>SFTP\u003C\u002Ftd>\n\u003C\u002Ftr>\n\u003Ctr>\n\u003Ctd>\u003Cstrong>Host name\u003C\u002Fstrong>\u003C\u002Ftd>\n\u003Ctd>Your SFTP Address\u003C\u002Ftd>\n\u003C\u002Ftr>\n\u003Ctr>\n\u003Ctd>\u003Cstrong>Port number\u003C\u002Fstrong>\u003C\u002Ftd>\n\u003Ctd>Your SFTP port\u003C\u002Ftd>\n\u003C\u002Ftr>\n\u003Ctr>\n\u003Ctd>\u003Cstrong>User name\u003C\u002Fstrong>\u003C\u002Ftd>\n\u003Ctd>Your SFTP username\u003C\u002Ftd>\n\u003C\u002Ftr>\n\u003Ctr>\n\u003Ctd>\u003Cstrong>Password\u003C\u002Fstrong>\u003C\u002Ftd>\n\u003Ctd>Your panel password (or leave it blank to be prompted at each connection)\u003C\u002Ftd>\n\u003C\u002Ftr>\n\u003C\u002Ftbody>\u003C\u002Ftable>\n\u003Col start=\"4\">\n\u003Cli>Click \u003Cstrong>Save\u003C\u002Fstrong> to remember the session (recommended)\u003C\u002Fli>\n\u003Cli>Click \u003Cstrong>Login\u003C\u002Fstrong>\u003C\u002Fli>\n\u003C\u002Fol>\n\u003Cp>On first connection, WinSCP will ask you to \u003Cstrong>verify the server's SSH key\u003C\u002Fstrong>. Click \u003Cstrong>Yes\u003C\u002Fstrong> to accept it.\u003C\u002Fp>\n\u003Ch3>Quick reconnection\u003C\u002Fh3>\n\u003Cp>The next time you use it, you'll find your saved session in the list on the left when WinSCP launches. A double-click on it is enough to reconnect.\u003C\u002Fp>\n\u003Ch2>5. Browse the server's files\u003C\u002Fh2>\n\u003Cp>Once connected, you'll see \u003Cstrong>two panes side by side\u003C\u002Fstrong>.\u003C\u002Fp>\n\u003Cul>\n\u003Cli>The \u003Cstrong>left pane\u003C\u002Fstrong> shows your local files (your PC)\u003C\u002Fli>\n\u003Cli>The \u003Cstrong>right pane\u003C\u002Fstrong> shows your Winheberg server's files\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>Your server's root is in the \u003Ccode>\u002Fhome\u002Fcontainer\u002F\u003C\u002Fcode> folder. That's where you'll find the essential files depending on your server type.\u003C\u002Fp>\n\u003Ctable>\n\u003Cthead>\n\u003Ctr>\n\u003Cth>Server type\u003C\u002Fth>\n\u003Cth>Typical files\u003C\u002Fth>\n\u003C\u002Ftr>\n\u003C\u002Fthead>\n\u003Ctbody>\u003Ctr>\n\u003Ctd>\u003Cstrong>FiveM\u003C\u002Fstrong>\u003C\u002Ftd>\n\u003Ctd>\u003Ccode>server.cfg\u003C\u002Fcode>, \u003Ccode>resources\u002F\u003C\u002Fcode> folder\u003C\u002Ftd>\n\u003C\u002Ftr>\n\u003Ctr>\n\u003Ctd>\u003Cstrong>BeamMP\u003C\u002Fstrong>\u003C\u002Ftd>\n\u003Ctd>\u003Ccode>ServerConfig.toml\u003C\u002Fcode>, \u003Ccode>Resources\u002FClient\u002F\u003C\u002Fcode> and \u003Ccode>Resources\u002FServer\u002F\u003C\u002Fcode> folders\u003C\u002Ftd>\n\u003C\u002Ftr>\n\u003Ctr>\n\u003Ctd>\u003Cstrong>Minecraft\u003C\u002Fstrong>\u003C\u002Ftd>\n\u003Ctd>\u003Ccode>server.properties\u003C\u002Fcode>, \u003Ccode>plugins\u002F\u003C\u002Fcode>, \u003Ccode>mods\u002F\u003C\u002Fcode>, or \u003Ccode>world\u002F\u003C\u002Fcode> folder\u003C\u002Ftd>\n\u003C\u002Ftr>\n\u003C\u002Ftbody>\u003C\u002Ftable>\n\u003Cdiv class=\"markdown-alert markdown-alert-note\">\u003Cspan class=\"alert-icon\">\u003Csvg xmlns=\"http:\u002F\u002Fwww.w3.org\u002F2000\u002Fsvg\" width=\"16\" height=\"16\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\">\u003Ccircle cx=\"12\" cy=\"12\" r=\"10\"\u002F>\u003Cline x1=\"12\" y1=\"16\" x2=\"12\" y2=\"12\"\u002F>\u003Cline x1=\"12\" y1=\"8\" x2=\"12.01\" y2=\"8\"\u002F>\u003C\u002Fsvg>\u003C\u002Fspan>\u003Cdiv class=\"markdown-alert-body\">\u003Cp>Some folders like \u003Ccode>txData\u002F\u003C\u002Fcode> (for FiveM) or the server binaries are managed automatically by Winheberg. Don't modify them unless you know exactly what you're doing.\u003C\u002Fp>\n\u003C\u002Fdiv>\u003C\u002Fdiv>\n\u003Ch2>6. Transfer files\u003C\u002Fh2>\n\u003Ch3>Upload (to the server)\u003C\u002Fh3>\n\u003Cp>To send a file from your PC to your server.\u003C\u002Fp>\n\u003Col>\n\u003Cli>In the left pane, navigate to the folder containing your file\u003C\u002Fli>\n\u003Cli>In the right pane, navigate to the destination location on the server\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Drag and drop\u003C\u002Fstrong> the file (or folder) from the left pane to the right pane\u003C\u002Fli>\n\u003Cli>The transfer starts, you'll see the progress at the bottom of the screen\u003C\u002Fli>\n\u003C\u002Fol>\n\u003Ch3>Download (from the server)\u003C\u002Fh3>\n\u003Cp>To download a file from the server to your PC, it's the reverse.\u003C\u002Fp>\n\u003Col>\n\u003Cli>In the right pane, select the file to retrieve\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Drag and drop\u003C\u002Fstrong> it to the left pane\u003C\u002Fli>\n\u003Cli>The download starts\u003C\u002Fli>\n\u003C\u002Fol>\n\u003Cdiv class=\"markdown-alert markdown-alert-tip\">\u003Cspan class=\"alert-icon\">\u003Csvg xmlns=\"http:\u002F\u002Fwww.w3.org\u002F2000\u002Fsvg\" width=\"16\" height=\"16\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\">\u003Ccircle cx=\"12\" cy=\"12\" r=\"10\"\u002F>\u003Cpath d=\"M12 16v-4\"\u002F>\u003Cpath d=\"M12 8h.01\"\u002F>\u003C\u002Fsvg>\u003C\u002Fspan>\u003Cdiv class=\"markdown-alert-body\">\u003Cp>For \u003Cstrong>large transfers\u003C\u002Fstrong> (several GB or thousands of files), both clients manage a \u003Cstrong>queue\u003C\u002Fstrong> that automatically resumes if the connection drops. You can start a big upload and let it run while you do something else.\u003C\u002Fp>\n\u003C\u002Fdiv>\u003C\u002Fdiv>\n\u003Ch2>If you run into trouble\u003C\u002Fh2>\n\u003Cp>Here are the most common errors when connecting via SFTP.\u003C\u002Fp>\n\u003Ch3>❌ Authentication failed \u002F Incorrect password\u003C\u002Fh3>\n\u003Cp>If your password is rejected.\u003C\u002Fp>\n\u003Cul>\n\u003Cli>Check that you're using your \u003Cstrong>panel account password\u003C\u002Fstrong> (not a MySQL password or another one)\u003C\u002Fli>\n\u003Cli>Check that there's \u003Cstrong>no accidental space\u003C\u002Fstrong> before or after the password\u003C\u002Fli>\n\u003Cli>If you recently changed your panel password, \u003Cstrong>the SFTP password changed at the same time\u003C\u002Fstrong>\u003C\u002Fli>\n\u003Cli>Reset your panel password and try again\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Ch3>❌ Connection refused \u002F Connection timed out\u003C\u002Fh3>\n\u003Cp>If the connection doesn't go through at all.\u003C\u002Fp>\n\u003Cul>\n\u003Cli>Check that you're using the \u003Cstrong>correct port\u003C\u002Fstrong> (not the default 22, but the one provided by the panel)\u003C\u002Fli>\n\u003Cli>Check the SFTP address copied from the panel (no typo)\u003C\u002Fli>\n\u003Cli>Check that your \u003Cstrong>server is actually active\u003C\u002Fstrong> in the panel\u003C\u002Fli>\n\u003Cli>Check that your \u003Cstrong>local firewall\u003C\u002Fstrong> or VPN isn't blocking the outbound connection\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Ch3>❌ Host key has changed \u002F Different SSH key\u003C\u002Fh3>\n\u003Cp>If you see a warning about the SSH key after an update.\u003C\u002Fp>\n\u003Cul>\n\u003Cli>This is normal after certain maintenance operations on Winheberg's side\u003C\u002Fli>\n\u003Cli>Confirm the new key by clicking \u003Cstrong>Yes\u003C\u002Fstrong> or \u003Cstrong>Accept\u003C\u002Fstrong>\u003C\u002Fli>\n\u003Cli>If the message persists for no reason, remove the old key in the client's settings (FileZilla, \u003Cstrong>Edit → Settings → Connection → SFTP\u003C\u002Fstrong> menu)\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Ch3>❌ The transfer is very slow\u003C\u002Fh3>\n\u003Cp>If your uploads or downloads are unusually slow.\u003C\u002Fp>\n\u003Cul>\n\u003Cli>Check your own \u003Cstrong>internet connection\u003C\u002Fstrong> (test on fast.com or speedtest.net)\u003C\u002Fli>\n\u003Cli>Avoid transferring \u003Cstrong>several files in parallel\u003C\u002Fstrong>, which can saturate your bandwidth\u003C\u002Fli>\n\u003Cli>For large files, temporarily disable your \u003Cstrong>antivirus\u003C\u002Fstrong>, which can scan every packet (turn it back on afterward)\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Ch3>❌ Permission denied during an upload\u003C\u002Fh3>\n\u003Cp>If you get a write access denial.\u003C\u002Fp>\n\u003Cul>\n\u003Cli>Check that you're trying to write into \u003Ccode>\u002Fhome\u002Fcontainer\u002F\u003C\u002Fcode> or its subfolders\u003C\u002Fli>\n\u003Cli>Some system folders can't be modified by the client\u003C\u002Fli>\n\u003Cli>If the issue persists, contact our support\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Ch2>Best practices\u003C\u002Fh2>\n\u003Cp>A few recommendations for using SFTP safely.\u003C\u002Fp>\n\u003Cul>\n\u003Cli>\u003Cstrong>Back up your server\u003C\u002Fstrong> before overwriting important files via SFTP\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Never delete files\u003C\u002Fstrong> whose purpose you don't know (when in doubt, contact our support)\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Don't modify server binary files\u003C\u002Fstrong> (FiveM artifacts, BeamMP-Server, etc.), Winheberg manages them automatically\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Use the Site Manager\u003C\u002Fstrong> to save your servers and save time\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Never share your SFTP credentials\u003C\u002Fstrong>, they give full access to your server's files\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Enable 2FA\u003C\u002Fstrong> on your panel account to add a layer of security\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Ch2>Need help?\u003C\u002Fh2>\n\u003Cp>If you can't connect via SFTP despite these steps, or if you're unsure about which files to edit, our team is here. Open a ticket in the \u003Cstrong>Technical\u003C\u002Fstrong> department from your client area and fill in the \u003Cstrong>Related Product\u003C\u002Fstrong> field with the server in question.\u003C\u002Fp>\n\u003Cp>Your server is now accessible via SFTP, ready for your large file transfers 🚀\u003C\u002Fp>\n",1788993140301]