Question 1

What payment methods are accepted?

Accepted Answer

We accept credit cards (Visa, Mastercard, American Express), electronic wallets (PayPal, Paysafecard, Apple Pay, Google Pay, Amazon Pay, Alipay) and bank transfers (iDEAL, Bancontact, EPS, Przelewy24, BLIK).

Question 2

Is my payment information secure?

Accepted Answer

Yes, completely. Payments are processed through recognized and secure platforms such as Stripe, PayPal and Paysafecard. All transactions are protected by advanced encryption (SSL) and comply with current security standards (PCI-DSS). Your banking information is never stored on our servers.

Question 3

Can I remove my credit card at any time?

Accepted Answer

Yes. You can delete your credit card at any time from your customer area. No banking information is kept on our servers and the deletion is immediate.

Question 4

How can I get an invoice?

Accepted Answer

An invoice is automatically generated after each payment and sent by email. You can also find it in your customer area.

Question 5

What should I do if my payment is declined?

Accepted Answer

If your payment is declined, first check your banking information and balance. If the problem persists, contact your bank or try another payment method.

Question 6

Are there additional fees depending on the payment method?

Accepted Answer

No, we do not charge any additional fees regardless of the payment method chosen. The displayed price is the final price.

Available payment methods

Credit cards

Electronic wallet

Bank transfer

Frequently asked questions